Ukraine, Kharkov, Lenina ave 60А

VOICE SERVICE

THE VOICE SERVICE OF JSC REAL BANK (instruction)

TELEPHONE OF THE SERVICE: (057)-7141-271-* Asterisk in the last position is to be dialed in order to switch the telephone into the tone mode of dial (the telephone must support the tone mode of dial)

GETTING INFORMATION ON CURRENCY EXCHANGE RATES:

Good day - 5
• to know - 2
• currency code? - [code]#
• :) to know - 0
• Good day

GETTING INFORMATION ON CURRENCY CODES:

Good day - 5
• to know - 1
• :) to know - 0
• Good day

1. Currency code consists of three numbers.
2. Code is to be finished with the number sign (#).
3. If you dialed wrong code, for instance, wishing to know US Dollar exchange rate, you dialed 830, correct it by pressing "star" (*), that is: currency code? - 830*840# - :)
4. Currency codes and currency exchange rates reciting may be interrupted.

Having known information you needed, US Dollar exchange rate or its code, and you needn't know NBU exchange rate or code of Japanese Yen, press 0 in order to reenter "Main Menu" (Good day); 2 - to know other currency exchange rate; 1 - to start listening to the list of currency codes once again.

GETTING INFORMATION ON YOUR ACCOUNT:

Good day - 3
• Your password? - [password]#
• Good day

1. After entry of "password" the number sign (#) is necessary.
2. Pressing any number makes the system to react the same as if you were in the "Main Menu", that is, interrupt it by pressing 3, in case you want to listen to information on another account; by pressing 5, in case you are interested in the currency exchange rates; and so forth.

GETTING INFORMATION AT FAX

on your account:
• Good day - 4
• Your password? - [password]#
• :)

on currency exchange rates:
• Good day - 6 -:)
• Having pressed all necessary buttons, switch your fax to the reception mode.
• Unfortunately, in case you want to get additional information, you will have to dial the number again: (057)-7141-271-*.

MOST USED CURRENCY CODES:

• U.S. Dollar 840
• Deutsche Mark 280
• Russian Ruble 810

GOOD LUCK!

P.S. The same, but in a nice female voice you will be told by the telephones 7141-271.

Back to the page of getting a statement of account.